Last Updated: July 1, 2026
Nexus Capital Assets ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This
Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our investment platform and services.
By accessing or using Nexus Capital Assets, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access or use our services.
2.1 Personal Information:
• Name, address, email, phone number
• Date of birth and government-issued ID
• Financial information (bank details, payment information)
• Tax identification numbers
• Investment preferences and risk tolerance
• Communication records and support interactions
• IP address and browser information
• Device information and operating system
• Usage data and browsing patterns
• Cookies and similar tracking technologies
• Transaction history and account activity
• Identity verification (passport, driver's license)
• Proof of address (utility bills, bank statements)
• Source of funds documentation (for higher tiers)
• Enhanced due diligence materials (as required)
We use the information we collect to:
• Process your investments and transactions
• Verify your identity and prevent fraud
• Provide customer support and account management
• Send important notices and updates
• Comply with legal and regulatory requirements
• Improve our services and user experience
• Detect and prevent security breaches
• Generate performance reports and statements
• Process referral bonuses and commissions
• Conduct market research and analysis
We do not sell your personal information. We may share your information with:
• Regulated financial institutions and custodians
• Payment processors and banking partners
• Identity verification and KYC service providers
• Legal authorities when required by law
• Professional advisors (auditors, lawyers, consultants)
• Technology service providers (hosting, security, analytics)
All third parties are bound by confidentiality agreements and data protection requirements.
We implement industry-leading security measures including:
• 256-bit SSL encryption
• Multi-factor authentication
• Cold storage for digital assets
• Regular security audits and penetration testing
• Intrusion detection systems
• Employee security training
• Secure data centers with physical access controls
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to:
• Provide our services to you
• Comply with legal obligations (typically 5-7 years)
• Resolve disputes and enforce agreements
• Prevent fraud and abuse
After the retention period, we securely delete or anonymize your data.
You have the right to:
• Access your personal information
• Correct inaccurate data
• Request deletion of your data (subject to legal requirements)
• Object to processing of your information
• Data portability
• Withdraw consent (where applicable)
• Lodge complaints with data protection authorities
To exercise these rights, contact us at privacy@nexuscapitalassets.com
We use cookies and similar technologies to:
• Enhance user experience
• Remember your preferences
• Analyze site usage
• Improve security
You can control cookie settings through your browser. Note that disabling cookies may affect site functionality.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your information in accordance with this policy.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of material changes by:
• Posting the new policy on our website
• Sending email notification to your registered address
• Updating the "Last Updated" date
Your continued use of our services after changes constitutes acceptance of the updated policy.
For questions about this Privacy Policy or our privacy practices:
Email: privacy@nexuscapitalassets.com
Phone: +1-800-NEXUS-CAP
Address: Privacy Officer, Nexus Capital Assets
P.O Box 203, Suite 500
London, UK W1U 3BW
